“Incredible session. I don’t know how you manage to get such delicate and complex stuff across in a limited time and in an unrushed, “light” way. I could tell people loved it, just what was needed, permission to tackle these difficult issues. You got the balance spot on.”

“Huge thanks for all you have done for the hospital and the wider vet school. The programme has been outstanding and clearly had a very positive impact on a large number of people and your performance as facilitator of the work has been hugely impressive. I suspect your work will have a very strong and effective legacy in the times ahead.”

“A huge thank you for guiding us so beautifully and gently through DTL. I have loved every minute and appreciated so much the time to reflect, the aha moments and the space you created where we were all able to be vulnerable with each other. Its a true gift and I am beyond grateful for what you have given us, separately and now as a group..”

“The facilitation was outstanding, amazingly skilled leadership and communication skills demonstrated throughout by Jacqui. She exhibited forensic knowledge of the programme and Brene Brown’s work. This leadership programme felt very contemporary.”

“I loved: Working through the content and activities with the group. Having the opportunity to build on each skill set throughout the lifetime of the course. The facilitator created a safe inclusive space and was mindful of everyone’s needs. The sessions were well thought. There were interesting group discussions as well as the opportunity to work in pairs and smaller groups. Lots of food for thought and the learning will continue.”

“I appreciated most having time to reflect on my practice and leadership style, tools to support me to improve my confidence in my ability to lead, greater understanding of the importance of difficult conversations”

“Thank you Jacqui for bringing us together.”

“Jacqui’s excellent facilitation and communication skills connected us as a team and guided us professionally and effectively through the programme”

“The course provided an opportunity for us as a leadership team to get to know each other (and appreciate each other) more than we had. It felt like a very safe space to explore some of our more challenging edges and corners. It reinforced a lot of the positives that I think we already knew (particularly our values base as a team). I feel more supported by my colleagues and able in myself now to be brave in the areas where I naturally struggle more.”

“What worked? Building a safe space for us to explore; recap on content and what had been covered; feeling of time for everyone to be included and be heard; structure of course/breaks/awareness of energy and checking in. The course materials, presentation, emails in between, certificate - all great quality and timely.”

“Jacqui was fab. Having the sessions running in tandem with a global pandemic... it actually helped us reflect and navigate the challenges together. from a personal point of view i felt i gained perspective on my challenges and could articulate them better and find a route to deal with them.”

“The group were wonderful and there was a high degree of trust. Jacqui used this well and we were able to use the time in ways that worked well. There was the right balance of discussions and listening and individual work.”

“I’d have loved more time but can see how this is a journey that needs to be explored, practiced and learned continually. It would have led to different, deeper conversations if the team as a whole - but that’s not to detract or diminish the benefit of a mixed group either; just recognising it would have been different.”

“Jacqui creates the perfect space for everyone to discuss their imperfections. There was an overall sense of trust and openness in the group which encouraged deep thinking and even deeper conversations.”

“The whole course was brilliant and very insightful. I have learnt a lot about myself and my team which will help me to become a better leader.”

“This session changed my perspective and they way I’m intending to behave in tough conversations as of now.”

“Small groups helped the discussion, Jacqui was great animator and was able to relaunch the conversation when we could get too quiet, she maintained the right level of energy.”

“All sessions were really well planned, I always felt able to take part/input/heard. The support Jacqui provided outside of sessions was also very caring, thoughtful and insightful....you are amazing Jacqui :)”

“This course let me be honest and open and talk about things that i really dont like talking about as well as talking about these struggles with people i never thought that i would. We have all been so honest, and have trusted everyone which has meant that we can now be a better team.”

“The group discussions they were illuminating, open and honest”

“Best thing about DTL? Reflection time. Opportunities to share and be open with the group. Taking time to go through the workbook alongside the video content. The group made me feel at ease and I was happy to be more vulnerable with my thoughts and feelings. I am so pleased that I took the time to take part in this learning. It has been invaluable!”

“A huge thank you for guiding us so beautifully and gently through DTL. I have loved every minute and appreciated so much the time to reflect, the aha moments and the space you created where we were all able to be vulnerable with each other. Its a true gift and I am beyond grateful for what you have given us, separately and now as a group”

“We have had extremely insightful, empathic, and positive conversations during these sessions, with what I feel have been paradigm shifts in some occasions. I did not expect this, but this experience has brought the team closer together. Jacqui has been an outstanding facilitator.”

“I learnt a lot about myself.”

“Delivering the course to a mixed group in 4 days was challenging, but facilitation was excellent and the group quickly formed a close and confidential bond that served us well throughout difficult and challenging conversations.”

“This work changed the way I live, and lead.”